Welcome to Cerulean Microsoft CRM

On-Demand CRM

To find out more about Cerulean's hosted CRM offering Click Here

On-Premise CRM

For more information about CRM on your servers Click Here

CRM That Works

Microsoft Dynamics CRM 4.0 is a Customer Relationship Management system for Microsoft Outlook which gives your employees familiar surroundings to work in. Microsoft CRM 4.0 has modules dedicated to Sales, Marketing and Customer Service all accessible from within the Microsoft Outlook window. Dynamics CRM is an extremely flexible and powerful CRM solution for Outlook users!

Here at Cerulean we’ve taken the latest platform of Microsoft CRM and given the implementation a different flavour from traditional CRM companies. We take the on the majority of the work in preparing and designing your CRM database before you make the financial commitment to purchase from us. We’ll give you a trial period in which to test our work, and when we’ve amended it to your satisfaction we’ll deploy it on-premise or you can continue to access your CRM solution from our hosted servers. It makes sense – we will ensure that you end up with a CRM software package which works for your organisation.

Have a look around our dedicated Microsoft Dynamics CRM website to see how we work - then give us a call or request some more information.

CRM Sales

  • Manage leads, accounts, contacts
  • Track and report on sales opportunities
  • Full quote and order management
  • Set sales targets

more info

CRM Marketing

  • Prepare and plan marketing campaigns
  • Create quick email blasts
  • Gain marketing intelligence from campaigns
  • Develop marketing lists

more info

CRM Customer Service

  • Automate service processes
  • Send cases to queues
  • Full email management
  • Full service scheduling engine

more info

Latest News

23-09-10

The final version of the 2011 release is expected to be made available as a hosted option before the end of 2010. The final version of the Dynamics CRM 2011 software for onsite implemenatation is due in early 2011.

15-07-10

Microsoft confirms release that the next edition of CRM will be called "CRM2011" and beta downloads will be availalbe in September 2010. CRM 2011 will add a native Microsoft Outlook Client, an Office-like Ribbon and more user personalisation options.

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Microsoft Dynamics CRM